1. Purpose of the Code
1.1. This Code of Business Ethics (hereinafter referred to as the Code) has been developed in accordance with the provisions of the legislation of the Republic of Kazakhstan, and establishes the fundamental values and principles of business ethics.
1.2. The Code of Business Ethics is a management tool for the development of QANSAT ENERGY LLP (hereinafter referred to as the Company) and effective interaction with stakeholders based on compliance with ethical standards and the legislation of the Republic of Kazakhstan.
1.3. An important component of the Code for building a reliable reputation is the creation of an atmosphere of trust and the implementation of a unified strategy. To this end, the Company pursues a policy of securing and attracting highly professional and responsible employees who want to work in the Company and succeed in it; employees who are familiar with and understand the basic principles of corporate rules and the spirit of the Company and who are able to create an atmosphere of belonging to corporate values, traditions, and the style of established relationships. Maintaining the image and high business reputation of the Company, among other things, contributes to the mandatory business style of communication and the appearance of employees.
1.4. The purpose of this Code is to ensure a high level of corporate governance, professional and business ethics necessary for the implementation of strategic goals and objectives defined by the Charter and other internal documents of the Company.
2. The following concepts and terms are used in the Code:
2.1. Business ethics is a set of ethical principles and norms of business communication, which are guided in their activities by all participants in corporate relations of the Company.;
2.2. Interested party — a person whose rights, provided for by the legislation and the Charter, are related to the Company's activities;
2.3. Conflict of interest — a situation in which the personal interest of a participant in the Company's corporate relations affects or may affect the impartial performance of official duties;
2.4. Corporate culture — Company-specific values, principles, norms of behavior and attitudes;
2.5. An employee is a person who is in an employment relationship with the Company and directly performs work under an employment contract.;
2.6. Participant in corporate relations — officials, employees of the Company, interested parties.
3. Values and principles of business ethics
3.1. The fundamental values on the basis of which the Company's activities are formed are the decency, reliability and professionalism of its employees, the effectiveness of their work, mutual assistance, respect for each other, for stakeholders and society as a whole.
It is possible to ensure positive work results if each employee adheres to behavior that meets high standards and universal values.
3.2. The Company is guided by the following principles of business ethics:
— honesty;
— mutual respect;
— trust;
— justice;
— conscientiousness;
— transparency;
— responsibility.
3.3. When carrying out its activities, the Company:
3.3.1. complies with the norms of the legislation of the Republic of Kazakhstan, government agencies, and other documents related to the Company's activities;
3.3.2. ensures the observance and respect of human rights;
3.3.3. acts fairly and in good faith, does not accept bribes and similar vicious business practices, as well as the practice of giving and receiving gifts;
3.3.4. treats officials and employees fairly, with respect and observance of ethical standards;
3.3.5. strives to ensure that all his relationships with interested parties are mutually beneficial.;
3.3.6. takes care of the environment.
4. Officials and employees
4.1. Officials and employees assume responsibilities to perform professional functions in good faith and reasonably with due care and prudence in the interests of the Company, avoiding conflicts.
4.2. Responsibility for the obligations assumed equally lies with all officials and employees, regardless of their status and position.
4.3. In order to achieve the Company's strategic goals, the Company's officials make business decisions based on the fundamental values and principles of business ethics, and bear full responsibility for the implementation of the tasks assigned to them.
4.4. The Company's officials and employees must make every effort to work professionally, take care of the Company's property, and use it rationally and effectively.
4.5. Officials and employees of the Company should contribute to the creation of a stable and positive environment in the team by their attitude to work and behavior.
4.6. Each employee and officials should be guided by the interests of the Company, and not by personal relationships or personal benefits in the performance of their official duties. The Company's resources are prohibited from being used to support or extract personal benefits from the official or employee himself, as well as their friends or relatives. It is forbidden to enter into business relations with friends or relatives.
4.7. Officials and employees should avoid any actual or perceived conflicts of interest, and avoid situations in which actual or perceived conflicts of interest may arise, either in relation to themselves (or related persons), or in relation to others.
4.8. Does not allow any discrimination on any grounds when applying for a job in the Company. Recruitment and promotion of personnel is carried out solely on the basis of professional abilities, knowledge and skills.
4.9. The Company creates equal conditions for professional development of employees at all levels, appreciating employees who strive for self-education and professional development in accordance with the Company's internal documents.
4.10. The Company does not allow granting any privileges and benefits to individual officials and employees except on a legal basis, while ensuring equal opportunities for all.
4.11. The Company's employees should be guided by generally accepted standards of ethics, morality and behavior in the course of their activities.
4.12. Decisions made by the Company's officials should be based on the principles of transparency and adequacy. Officials provide each other with reliable information in a timely manner, without violating confidentiality standards and taking into account the Company's internal documents.
4.13. Officials are required to immediately inform the Company's Board of Directors of any commercial or other interest (direct or indirect) in transactions, contracts, projects related to the Company, or in connection with other matters in accordance with the procedure provided for in its internal documents.
4.14. Officials are obliged, in accordance with the established procedure, to notify the Company's management in a timely manner about the performance of work and/or occupation of a position(s) in other organizations, about changes in their permanent (main) place of work (service, business, etc.).
4.15. Officials must inform the Company's management in a timely manner and not participate in discussions and voting on issues in which there is an interest.
4.16. The Company's officials and employees are not entitled to accept:
— remuneration in the form of money, services and other forms from organizations and individuals in which they do not perform their respective functions for the performance of their functional duties;
— gifts or services in connection with the performance of their functions, or from persons dependent on them for work, with the exception of symbolic tokens of attention and symbolic souvenirs in accordance with generally accepted norms of courtesy and hospitality or during protocol and other official events.
4.17. The company's employees undertake not to disclose commercial, official and other legally protected secrets, as well as to comply with the rules and procedures related to the security regime.
4.18. Company officials and employees must:
— respect the honor and dignity of a person and citizen, regardless of origin, social, official and property status, gender, race, nationality, language, attitude to religion, beliefs, place of residence or any other circumstances;
— respect the symbols of the state — Coat of arms, Flag, Anthem;
— treat corporate symbols with respect;
— observe generally accepted moral and ethical standards, respect the state and other languages, traditions and customs of all peoples.;
— observe the corporate style of clothing and monitor the appearance (wearing a certain uniform or freely choosing a business uniform);
— observe labor and performance discipline;
— be polite, correct, friendly and welcoming;
— be intolerant of indifference and rudeness;
— always be grateful for assistance, even if it is not fully provided.;
— be attentive to other people's opinions;
— to ensure the unity of word and deed, to fulfill promises;
— don't hide/admit your mistakes.
4.19. Any situation leading to a violation of the rights of officials and employees should be considered in accordance with the norms of the legislation of the Republic of Kazakhstan and internal documents of the Company.
4.20. For questions regarding the provisions of the Code and/or ethical issues that have arisen in the course of their work, as well as on the facts of corruption and other illegal actions, Company officials and employees have the right to contact the CEO. At the same time, their rights should not be infringed upon in the case of such treatment.
4.21. When resolving the current workplace situation, the Company is guided by verified facts and reliable information.
5. Relations with government agencies and institutions
5.1. The Company carries out relations with government agencies and institutions in accordance with the requirements of the legislation of the Republic of Kazakhstan, the Charter and internal documents of the Company on the basis of the independence of the parties. The Company does not allow attempts to influence the decisions of government agencies.
6. Relationships with business partners
6.1. The Company interacts with business partners on the principles of mutual benefit, transparency and full responsibility for its obligations in accordance with the terms of the agreements.
6.2. The Company adheres to the terms of contracts/agreements with business partners and fulfills its obligations towards them.
6.3. The Company selects suppliers of goods, works and services, in accordance with the legislation of the Republic of Kazakhstan, offering the lowest prices, the best quality, terms of delivery of goods, works and services, and enjoying a good reputation.
6.4. The Company does not allow unreasonable benefits and privileges to be provided to business partners in its activities.
7. The company and the public
7.1. The Company is aware of its social responsibility to society.
7.2. The Company strives to have a positive impact on solving socially significant issues.
7.3. The Company strives to serve society, supports programs aimed at improving the level of knowledge and education, and other social programs.
7.4. The Company considers itself an integral part of the social environment in which it operates and with which it strives to establish strong relationships based on the principles of respect, trust, honesty and fairness.
7.5. The Company strives to create new jobs and improve the professional skills of its employees in accordance with approved plans.
7.6. The Company strives to establish constructive relations with organizations (public, non-governmental and others) in order to improve public relations, improve the environment and ensure the safety of life.
7.7. The Company undertakes to refuse to cooperate with legal entities and individuals with questionable reputations.
8. Responsibility
8.1. Each employee is responsible for compliance with ethical standards within the framework of their behavior.
8.2. Compliance with the provisions of this Code is mandatory for all officials and employees of the Company.
8.3. Violation of the norms of this Code entails disciplinary liability in accordance with the established procedure.